Redefining the Indian Café Experience
Chaay Shaay was born from a fundamental belief: in a country where life revolves around tea breaks and coffee conversations, the beverage counter deserves reverence, artisanal ingredients, and uncompromising hospitality.
Beverage-First Counter
Artisanal Saffron Boil
South Indian Brass Kaapi
Daily Fresh Bakery
The Visionaries Behind Chaay Shaay
With four decades of combined industry excellence, our founders bring institutional culinary rigor to India's favourite daily beverages.
Navneet Jaiswal
An accomplished food & beverage strategist and hospitality pioneer, Navneet Jaiswal has spent two decades mastering scalable culinary operations, supply-chain integrity, and consumer taste evolution. At Chaay Shaay, Navneet spearheads menu development, brand stewardship, and our nationwide franchise expansion.
P Satyanand
With 20 years of hands-on leadership in retail operations, kitchen engineering, and customer journey design, P Satyanand ensures that every single Chaay Shaay outlet delivers the highest standards of beverage consistency, barista speed, and warm guest hospitality.
What is “Chaay-Shaay”?
In Indian households, you never invite a guest for just "tea". You say: “Aao, chaay-shaay peete hain!” The "shaay" signifies the accompanying warmth — the buttery bun maska, the crisp maska khari, the spontaneous laughter, the unhurried conversation that follows.
Navneet Jaiswal and P Satyanand channeled this cultural soul into a contemporary brand. While conventional coffee chains often relegated tea to an afterthought and roadside stalls lacked inviting spaces, Chaay Shaay bridged the divide — pairing authentic slow-simmered Indian chai with South Indian filter coffee, artisan bakery, and premium spaces.
Rooted in Pure Indian Produce
Our tea leaves are sourced directly from first-flush gardens in Upper Assam, providing the full-bodied malty foundation necessary to hold its character against creamy boiled milk.
Green cardamoms are harvested from Idukki; ginger root is washed and crushed fresh daily; unrefined sugarcane jaggery is procured from traditional desi sugar mills. We say an emphatic no to artificial syrups or instant powders.
The Three Chaay Shaay Standards
Beverage-First Integrity
We never use powdered tea premixes or artificial syrups. Every pot of chai is brewed with real tea leaves, fresh crushed spices, and rich milk boiled to order.
Authentic Regional Homage
From South Indian brass filter kaapi to Lucknowi cardamom chai and Punjabi doodh-patti, our recipes honor India’s regional beverage heritage with precision.
Warm, Inclusive Spaces
Designed for Whitefield's creators, families, students, and professionals to pause, recharge, and spark meaningful conversations over a hot cup.